TomatoMilling.com a brand of Web Direct Brands, Inc., guarantees satisfaction. We will refund the purchase price of any in-stock item that the buyer is not satisfied with. Returns are accepted within 30 days from the date of purchase. Please note returned items are subject to a 15% restocking fee and original shipping charges deducted (an adjustment for actual shipping charges from a promotional, discounted, or free shipping offer will be applied to the original purchase). We must receive the item in the same condition that Web Direct Brands or its suppliers shipped it in, with return shipping pre-paid. Items not received in same condition will have additional restock fees deducted to recover the cost of returning the item to resellable condition or discounted sale. Custom made items, special ordered items, food service items that have been used, or electrical parts may not be returned.

Any item missing from the order must be reported to the company within 10 days of receipt.

In order to return any item, please fill out the form below or call us. You will receive a return confirmation number and instructions. Failure to follow the return instructions will result in additional re-stocking fees.

Shipping Damage
Items damaged during shipping will be refunded in accordance with the shippers refund policy. Please call UPS at 1-800-PICK-UPS
(1-800-742-5877) or FedEx at 1-800-Go-FedEx (1-800-463-3339) before opening the package. Please also review UPS Terms & Conditions and FedEx Terms & Conditions for more information.